Privacy Policy

At Loyalty Secu, we are committed to protecting your privacy and ensuring a secure experience on our website. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Who We Are

We are a professional manufacturer specializing in industrial-grade IoT connectivity and security hardware, specifically Solar Power Kits and PTZ Cameras.

2. Information We Collect and Why

Inquiry & Contact Forms

When you submit a “Request a Quote” or contact form, we collect your:

Full Name
Email Address
Company Name
Phone Number
Inquiry details related to our security products.

We use this data solely to provide professional technical support, process your orders, and follow up on your business requests.

Cookies

If you visit our site, we may set temporary cookies to improve your browsing experience. These cookies help us understand which product categories (e.g., Solar Power Systems or PTZ Surveillance) are most relevant to our global clients, allowing us to optimize our content.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., product demonstration videos from YouTube). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you and use cookies according to their own policies.

3. Data Sharing

We do not sell, trade, or rent your personal identification information to others. For B2B collaboration purposes, your data is only accessed by our internal sales and engineering teams to fulfill your project requirements.

4. How Long We Retain Your Data

For clients who submit inquiries or register an account, we store the personal information provided in our secure database indefinitely to ensure seamless customer support and historical record-keeping for your past orders.

5. What Rights You Have Over Your Data

If you have an account on this site or have submitted an inquiry, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

6. Where Your Data Is Sent

Visitor inquiries may be checked through an automated spam detection service to ensure the security of our communication channels.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: han.nie@loyalty-secu.com Address: Rm 216, Tian Hui Bldg., A Tower, No 29 Yeqin 1st Road, Longcheng Street, Longgang District 518172, Shenzhen, China.